The administrative staff serves various roles in our office. Gina, our Mt. Vernon scheduling coordinator, has been with the practice since 1993. Rhonda, our Salem scheduling coordinator, started in 2005. Autumn, our Marion scheduling coordinator is the most recent addition to our Dream Team. They are all friendly, fast, and reliable. Their goal is to schedule your orthodontic visits with as little impact to your busy schedule as possible.
Our financial coordinator, Debbie, and our insurance coordinator, Katie, are always looking out for your benefit. Their main goal is to make your financial experience at our office as easy and convenient as possible.
Gina has been with the practice since 1993. She is motivated to make sure our patients are comfortably and completely accommodated throughout their care at Klein Orthodontics. Her interests outside the office revolve around her children and grandchildren. She also likes vendor markets and boutiques. Gina’s favorite treat is chocolate custard and loves opportunities to wear her cowboy boots.
Rhonda started with Klein Orthodontics in 2005. The things that make her laugh the most are anything her grandkids say or do. She enjoys cooking and loves to go to auctions! If given the opportunity to have coffee with a celebrity, she’d be more than happy to let her granddaughter, Karley, take her place and meet Luke Bryan.
Katie’s heroes are Jesus, her family, and her friends. She works hard because she wants to make a difference in our patients’ lives and likes supporting her coworkers, too. Katie’s favorite karaoke song is “12 Days of Christmas,” she has an awesome sense of humor, and tells the best cheesy jokes! Katie has a hidden talent of playing the saxophone.
Patty, Shelley, and Mandy are our treatment coordinators. They assist Dr. Klein and Dr. Brian in obtaining vital diagnostic information at the initial examination. They will walk you through each step of the enrollment process while you become part of our practice.
Because they are familiar with all aspects of the office, both clinical and administrative, they can clarify any orthodontic concerns you have and help with finding the best payment option for your individual situation. They are committed to making you feel comfortable as you become familiar with our office.
Patty does everything to the best of her ability for God and self. She is dedicated to her husband, kids, grandkids, and the rest of her family. At karaoke night, Patty will be the one singing “I Want to Hold Your Hand” by the Beatles. The most daring thing she’s ever done was ride a 4-wheeler up a rock mountain at Land Between the Lakes on her 50th birthday: She almost fell back down!
Shelley’s parents are her heroes and the ones who taught her to trust her conscience. Her kids are guaranteed to always make her laugh. Shelley’s karaoke favorite is “Me & Bobby McGee” by Janis Joplin. While she would love to meet Jimmy Fallon for coffee, she’s already met Ben Stiller, Steve Buscemi, and Garth Brooks!
Katie’s heroes are Jesus, her family, and her friends. She works hard because she wants to make a difference in our patients’ lives and likes supporting her coworkers, too. Katie’s favorite karaoke song is “12 Days of Christmas,” she has an awesome sense of humor, and tells the best cheesy jokes! Katie has a hidden talent of playing the saxophone.
Our clinical assistants have over more than 40 years of combined clinical experience. They are highly skilled in performing many detailed and technical procedures to aid the doctors in moving your teeth into proper alignment. They pride themselves on their knowledge of orthodontics and their skills to speed your treatment along.
They remain current with the latest technologies and trainings offered by SureSmile®, Invisalign®, Damon™ Smile, and the American Association of Orthodontists, to help you achieve your beautiful, healthy smile.
Diana’s family is her motivation to work hard. Her goal is to provide a comfortable life for them while setting a good example to live by. Her husband, kids, and work family all make her laugh on a daily basis. While Diana won’t be singing at karaoke, she’d love to hear Dr. Chris and Dr. Brian perform “Shake It Off” by Taylor Swift. Her most daring adventure was parasailing with her sister: She loved it!
Janalynn was blessed with three heroes in her life. Natalie Backstrom helped raise her to be the person she is today. Sheila Gump, her aunt, let her practically live at her house on the weekends. Finally, Vickie York is the best mother-in-law ever. Janalynn would love to have coffee with Ellen DeGeneres, the one person she considers to be funnier than herself. The most daring thing Janalynn has ever done was jumping off the cliff at Current River.
Breonna enjoys spending time with her family and pets. As a certified orthodontic assistant she is proud to know she is more than capable of providing effective, but also comfortable treatment techniques to her patients. Apart from her day job, Breonna has built a loyal local following at her stand-up comedy routines. Despite performing only once a month, her patented comedic catch phrase “Now what’d ya go and do that fer?” has trended on Twitter for over a year.
Tristan is the newest member of the Dream Team. Her biggest goal in life is to reach the peak of Mount Everest in record time. She loves to spend time with her friends and family with whom she enjoys debating which came first: the chicken or the egg. Don’t forget to inquire about her growing collection of antique feather dusters the next time you’re in the office!
Christy comes from a long line of hard-working farmers, which she learned about when she did her genealogy. She laughs the most when her daughter Emily tries to sing Whitney Houston songs. Seeing Dr. Chris and Dr. Brian perform “Girls Just Want to Have Fun” by Cyndi Lauper would make her day. During an AAO trip to Hawaii, Christy and Denise took a three-hour jungle hike through the rainforest, which was one of the highlights of her trip.
The administrative staff serves various roles in our office. Gina, our Mt. Vernon scheduling coordinator, has been with the practice since 1993. Rhonda, our Salem scheduling coordinator, started in 2005. Autumn, our Marion scheduling coordinator is the most recent addition to our Dream Team. They are all friendly, fast, and reliable. Their goal is to schedule your orthodontic visits with as little impact to your busy schedule as possible.
Our financial coordinator, Debbie, and our insurance coordinator, Katie, are always looking out for your benefit. Their main goal is to make your financial experience at our office as easy and convenient as possible.
Gina
Scheduling Coordinator
Gina has been with the practice since 1993. She is motivated to make sure our patients are comfortably and completely accommodated throughout their care at Klein Orthodontics. Her interests outside the office revolve around her children and grandchildren. She also likes vendor markets and boutiques. Gina’s favorite treat is chocolate custard and loves opportunities to wear her cowboy boots.
Gina
Scheduling Coordinator
Gina has been with the practice since 1993. She is motivated to make sure our patients are comfortably and completely accommodated throughout their care at Klein Orthodontics. Her interests outside the office revolve around her children and grandchildren. She also likes vendor markets and boutiques. Gina’s favorite treat is chocolate custard and loves opportunities to wear her cowboy boots.
Scheduling Coordinator
Rhonda started with Klein Orthodontics in 2005. The things that make her laugh the most are anything her grandkids say or do. She enjoys cooking and loves to go to auctions! If given the opportunity to have coffee with a celebrity, she’d be more than happy to let her granddaughter, Karley, take her place and meet Luke Bryan.
Financial Coordinator
Debbie loves her family and spends most of her free time with them and her friends. Her song of choice for karaoke night is “Love Shack” by The B-52s, and she’d love to watch Dr. Chris and Dr. Brian perform “Girls Just Want to Have Fun” by Cyndi Lauper. The most daring thing Debbie has ever done was to go up 14,000 feet into the mountains outside of Denver, Colorado; she did it even though she’s afraid of heights!
Insurance Coordinator, Events Coordinator
Katie’s heroes are Jesus, her family, and her friends. She works hard because she wants to make a difference in our patients’ lives and likes supporting her coworkers, too. Katie’s favorite karaoke song is “12 Days of Christmas,” she has an awesome sense of humor, and tells the best cheesy jokes! Katie has a hidden talent of playing the saxophone.
Patty, Shelley, and Mandy are our treatment coordinators. They assist Dr. Klein and Dr. Brian in obtaining vital diagnostic information at the initial examination. They will walk you through each step of the enrollment process while you become part of our practice.
Because they are familiar with all aspects of the office, both clinical and administrative, they can clarify any orthodontic concerns you have and help with finding the best payment option for your individual situation. They are committed to making you feel comfortable as you become familiar with our office.
Treatment Coordinator
Patty does everything to the best of her ability for God and self. She is dedicated to her husband, kids, grandkids, and the rest of her family. At karaoke night, Patty will be the one singing “I Want to Hold Your Hand” by the Beatles. The most daring thing she’s ever done was ride a 4-wheeler up a rock mountain at Land Between the Lakes on her 50th birthday: She almost fell back down!
Treatment Coordinator, Community Events Coordinator
Shelley’s parents are her heroes and the ones who taught her to trust her conscience. Her kids are guaranteed to always make her laugh. Shelley’s karaoke favorite is “Me & Bobby McGee” by Janis Joplin. While she would love to meet Jimmy Fallon for coffee, she’s already met Ben Stiller, Steve Buscemi, and Garth Brooks!
Treatment Coordinator, Certified Clinical Orthodontic Assistant
Mandy’s kids keep her laughing and she loves sharing their jokes with our patients. She keeps us organized and is good at making sure we’re all ready to make our patients smile! When it comes to karaoke, Cyndi Lauper’s “Girls Just Want to Have Fun,” is usually Mandy’s choice. Her favorite meal is lasagna and favorite holiday is Christmas.
Our clinical assistants have over more than 40 years of combined clinical experience. They are highly skilled in performing many detailed and technical procedures to aid the doctors in moving your teeth into proper alignment. They pride themselves on their knowledge of orthodontics and their skills to speed your treatment along.
They remain current with the latest technologies and trainings offered by SureSmile®, Invisalign®, Damon™ Smile, and the American Association of Orthodontists, to help you achieve your beautiful, healthy smile.
Certified Clinical Orthodontic Assistant, Clinical Coordinator
Diana’s family is her motivation to work hard. Her goal is to provide a comfortable life for them while setting a good example to live by. Her husband, kids, and work family all make her laugh on a daily basis. While Diana won’t be singing at karaoke, she’d love to hear Dr. Chris and Dr. Brian perform “Shake It Off” by Taylor Swift. Her most daring adventure was parasailing with her sister: She loved it!
Certified Clinical Orthodontic Assistant
Janalynn was blessed with three heroes in her life. Natalie Backstrom helped raise her to be the person she is today. Sheila Gump, her aunt, let her practically live at her house on the weekends. Finally, Vickie York is the best mother-in-law ever. Janalynn would love to have coffee with Ellen DeGeneres, the one person she considers to be funnier than herself. The most daring thing Janalynn has ever done was jumping off the cliff at Current River.
Certified Clinical Orthodontic Assistant, Records Specialist
Kristi loves her family, including her parents and two sisters, as well as her nieces and nephews. They are always able to make her laugh. Kristi will be more than happy to perform “Summer Nights” from “Grease” at karaoke, and enjoys playing Uno and watching “Wheel of Fortune.” Last summer, Kristi went skydiving and loved it!
Certified Clinical Orthodontic Assistant
Breonna enjoys spending time with her family and pets. As a certified orthodontic assistant she is proud to know she is more than capable of providing effective, but also comfortable treatment techniques to her patients. Apart from her day job, Breonna has built a loyal local following at her stand-up comedy routines. Despite performing only once a month, her patented comedic catch phrase “Now what’d ya go and do that fer?” has trended on Twitter for over a year.
Certified Clinical Orthodontic Assistant
Lily loves time at home with both her biological family and her church family. In a short time she has mastered numerous clinical orthodontic applications that benefit her patients and is a team leader in digital intraoral scanning. Outside of the office Lily moonlights as an animal tattooist and accomplished cook. Her vegan meatloaf and horseraddish pie recipes have earned her a place among the culinary legends of Southern Illiniois.
Certified Clinical Orthodontic Assistant
Kemah strives to help her patients feel comfortable and confident during their time in treatment. She particularly enjoys helping new patients understand their orthodontic care routine. Kemah looks up to Oscar the Grouch because even he has the confidence to climb out of the can sometimes. Her go-to karaoke songs include “Walking on Sunshine” or “Baby Shark” depending on the day.
Certified Clinical Orthodontic Assistant
Tristan is the newest member of the Dream Team. Her biggest goal in life is to reach the peak of Mount Everest in record time. She loves to spend time with her friends and family with whom she enjoys debating which came first: the chicken or the egg. Don’t forget to inquire about her growing collection of antique feather dusters the next time you’re in the office!
Lab Coordinator, Invisalign Coordinator, Records Specialist
Christy comes from a long line of hard-working farmers, which she learned about when she did her genealogy. She laughs the most when her daughter Emily tries to sing Whitney Houston songs. Seeing Dr. Chris and Dr. Brian perform “Girls Just Want to Have Fun” by Cyndi Lauper would make her day. During an AAO trip to Hawaii, Christy and Denise took a three-hour jungle hike through the rainforest, which was one of the highlights of her trip.
